Privacy Policy
Last updated: March 2026
LeadLobster LLC ("we", "us") operates LeadLobster.ai. This policy explains what information we collect, how we use it, and your rights.
Information We Collect
From agents (you)
- Name, email address, phone number, and agency name at signup
- Payment information processed by Stripe (we never store card numbers)
- Territory selection and plan preferences
- Login activity and dashboard usage
Lead data
Leads contain information about homeowners sourced from proprietary data sources and licensed commercial data providers. We do not purchase consumer marketing lists or access restricted government systems. All data is obtained through lawful means and used exclusively for licensed professional outreach.
This data is provided to you as a licensed insurance professional for lawful business outreach purposes only. We do not sell, share, or distribute raw personal data to third parties outside of our agent subscriber platform.
Homeowner Data Categories
Our lead intelligence may include the following categories of homeowner data: full name, property address, mailing address, phone number(s), email address, property characteristics (year built, square footage, bedrooms, bathrooms), sale price and close date, flood zone classification, estimated insurance premiums, and publicly available voter registration information. This data is assembled from publicly available government records and licensed commercial data providers.
How We Use Your Information
- To deliver leads to your dashboard
- To process subscription payments via Stripe
- To send lead notification emails
- To improve lead quality and scoring
- To communicate service updates
Data Sharing
We do not sell your personal information. We share data with:
- Stripe — payment processing
- Resend — transactional email delivery
- BatchData — contact verification and phone validation
- DigitalOcean — cloud infrastructure and data hosting
- xAI (Grok) — AI-powered social signal analysis
- Service providers under confidentiality obligations
Data Retention
We retain your account data for the duration of your subscription plus 2 years. You may request deletion at any time by emailing [email protected].
Your Rights
You may request access to, correction of, or deletion of your personal data at any time. Email us at [email protected].
Homeowner Rights
If you are a homeowner and your information appears in our database, you have the right to request removal. Contact us at [email protected] with your name and address, and we will remove your information within 30 days. Our data is derived from publicly available records — removal from our system does not affect the underlying public records.
Security
We use industry-standard security practices including encrypted connections (HTTPS), hashed passwords, and access controls. No system is 100% secure — please use a strong, unique password.
Data Breach Notification
In the event of a confirmed data breach affecting personal information, we will notify affected users within 72 hours via email and update this page with relevant details.
Cookies and Analytics
LeadLobster.ai uses essential cookies for authentication and session management. We may use analytics tools to understand site usage patterns. We do not use third-party advertising cookies or sell browsing data.
Contact
Questions? Email [email protected].